Privacy
Policy

Welcome to ExoPalm. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Information We Collect

We collect personal and non-personal information to enhance your experience on our website.

1.1 Personal Information

When you interact with our website, we may collect the following information:

• Name, email address, phone number, and shipping address
• Payment details for order processing
• Account login credentials (if applicable)
• Communications and inquiries submitted to us

1.2 Non-Personal Information

We may collect technical and analytical data, including:

• IP address and browser type
• Device information and operating system
• Website usage data through cookies and tracking technologies

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders
• To provide customer support and respond to inquiries
• To improve website functionality and user experience
• To send promotional and marketing communications (with your consent)
• To detect and prevent fraud, security issues, or violations of our policies
• To comply with legal obligations

3. How We Share Your Information

We do not sell or rent your personal data. However, we may share your information with trusted third parties:

• Service providers: Payment processors, shipping carriers, and IT support providers
• Legal authorities: If required by law, court orders, or government regulations
• Business transfers: In case of a merger, acquisition, or asset sale, your data may be transferred to the new entity

4. Data Protection and Security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure. By using our website, you acknowledge this risk.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic.

5.1 Types of Cookies We Use

• Essential cookies: Required for website functionality
• Analytics cookies: Help us understand user behavior
• Marketing cookies: Used for personalized advertising

You may disable cookies through your browser settings, but this may impact website functionality.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data
• Withdraw consent for marketing communications
• Request a copy of the personal data we store
• Restrict or object to data processing under certain circumstances

To exercise these rights, please contact us at [email/contact information].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal information.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal data from children. If we become aware of such data collection, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our website implies acceptance of the revised policy.

10. Contact Information

If you have any questions about this Privacy Policy or your data, please contact us at [email/contact information].

Thank you for trusting ExoPalm with your personal information.