Terms &
Conditions

Welcome to ExoPalm. By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before using our services.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website. We reserve the right to update, modify, or replace any part of these Terms at our discretion. It is your responsibility to check this page periodically for changes.

2. Products and Services

ExoPalm specializes in designing and manufacturing synthetic roofing for huts. We aim to provide high-quality and durable products that are environmentally friendly.

2.1 Product Descriptions

All product descriptions, specifications, and prices are subject to change without notice. While we strive for accuracy, we do not guarantee that all information on our site is completely error-free. Any reliance on product descriptions is at your own risk.

2.2 Custom Orders

For custom roofing solutions, additional terms may apply. Please contact our team for detailed requirements, production timelines, and cost estimates.

2.3 Limited Warranty

Our products come with a limited warranty covering manufacturing defects for a specified period. This warranty does not cover damage caused by improper installation, misuse, or natural disasters.

3. Orders and Payments

3.1 Order Processing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel an order at our discretion. In case of order cancellation, you will be notified and refunded promptly.

3.2 Pricing and Fees

Prices are displayed in [currency] and may be subject to applicable taxes, duties, and shipping fees. We strive to maintain accurate pricing, but errors may occur. In such cases, we will notify you before processing your order.

3.3 Payment Methods

We accept various payment methods, including credit/debit cards, bank transfers, and digital payment platforms. Payments must be completed before an order is processed and shipped.

4. Shipping and Delivery

4.1 Shipping Policy

We offer worldwide shipping through trusted carriers. Shipping costs and estimated delivery times are provided at checkout. Please note that these estimates may vary based on your location and external factors beyond our control.

4.2 Delivery Issues

ExoPalm is not responsible for delays caused by third-party carriers, customs processes, or unforeseen circumstances. If your package is lost or damaged during transit, please contact our customer support team for assistance.

5. Returns and Refunds

5.1 Return Policy

We accept returns within [number] days of delivery, provided that the product is unused, in its original packaging, and accompanied by proof of purchase. Certain custom-made products may not be eligible for returns.

5.2 Refund Process

Once we receive and inspect the returned item, refunds will be processed within [number] business days. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

6. Intellectual Property

All content on this website, including but not limited to text, images, logos, graphics, and product designs, is the property of ExoPalm and is protected by intellectual property laws. Unauthorized reproduction, distribution, or modification of our content is strictly prohibited.

7. Limitation of Liability

ExoPalm is not responsible for any direct, indirect, or incidental damages resulting from the use or inability to use our website or products. We provide our services `"`as is`"` without any express or implied warranties. You agree that any reliance on information or materials found on this website is at your own risk.

8. Privacy Policy

Your personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data. By using our website, you consent to the collection and processing of your personal information as described in our Privacy Policy.

9. User Conduct

9.1 Prohibited Activities

Users are prohibited from engaging in unlawful or abusive activities on our website, including but not limited to:

• Posting false or misleading information
• Uploading harmful or malicious content
• Attempting to hack or disrupt website functionality
• Violating any applicable laws or regulations

9.2 Account Security

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials. We are not liable for any unauthorized access to your account.

10. Changes to Terms and Conditions

We reserve the right to update these terms at any time. Any changes will be posted on this page, and your continued use of our website constitutes acceptance of the revised terms.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at info@worldgd.com.

Thank you for choosing ExoPalm. We appreciate your trust in our products and services.